Process Improvement

Finding Your Tribe

Finding Your Tribe

Creating a customer community can be powerful for your business. It can enhance your customer experience to the point they leave you public reviews and testimonials...and they keep coming back to buy more.

It doesn't matter if you are a financial advisor, a manufacturer or an e-commerce entrepreneur. Your customers are expecting a self service solution that will allow them use your business to solve their problem in real time. 

6 Ways Bad Processes Hurt Your Business

6 Ways Bad Processes Hurt Your Business

Understanding the state of your processes in a company is a powerful thing. It allows you to look at your business from multiple perspectives. It can give you insights and open opportunities to experiment.

It's not just about strategy. Executing changes and managing your processes effectively unleashes the potential for your people to empower the business.